SIXT Car Hire London City Airport

Reviews

• SC

  Shabnam Chowdhury

  May 17, 2026
  5.0
  Wonderful customer service from Jak, he was so helpful and friendly. The car was perfect can't fault anything.
• JC

  John Craine

  May 12, 2026
  2.0
  Billed for damaging the wrong car. The porta-cabin at London City Airport was unmanned and I was on the phone with customer service for 15 minutes before someone arrived claiming that their "back in 5 minutes' sign had been stolen. The car itself was good but then I was harassed by their team when they claimed that I'd damaged the car. The photos they attached were of a completely different vehicle (different make, model, colour and the number plate was visible and obviously not the same as the car they were billing me for damaging). I pointed this out to them via their online damage form but my objections were ignored and they continued to demand over £600. It was only when I threatened to complain to the ombudsman and take legal action that they conceeded that I wouldn't be charged. There was no apology, just a statement that the claim had been 'waived'. Absolutely disgraceful.
• GE

  Gareth Ewing

  May 5, 2026
  5.0
  Anas and Jack were fantastic and helpful as always. Car was good and process was very straight forward
• MP

  Massimo Patisso

  May 3, 2026
  5.0
  Anas was lovely, great service from him and the company. Would definitely use it again and recommend everyone else too.
• JP

  Joanne Peters

  Apr 23, 2026
  5.0
  I just want to say a massive thank you to the team at London City airport.. in particular Jakaria & Jonathan. They went above and beyond to help me with a PCN charge and I can’t thank them enough.. always excellent service from this branch and I know I’m in safe hands when it comes to dealing with them. I have rented 3 cars from them recently and it’s been a seamless experience every time.. I highly recommend them for your next rental from LCY

Frequently Asked Questions About SIXT Car Hire London City Airport